This Privacy Policy explains how Renderence collects, uses, and protects your personal data. We are committed to transparency and to complying with applicable data protection laws, including Ukraine's Law on Personal Data Protection and the EU GDPR where applicable.
The data controller responsible for your personal data is:
| Category | Data | Purpose |
|---|---|---|
| Account data | Name, email address, password (hashed) | Create and manage your account |
| Payment data | Billing info, subscription status | Process payments (via Paddle — we do not store card numbers) |
| Usage data | Videos generated, plan usage, feature interactions | Provide the Service, enforce plan limits |
| Technical data | IP address, browser type, device info, cookies | Security, analytics, service improvement |
| Content data | Text prompts and media you upload to generate videos | Generate video output; not used to train AI models |
We process your data based on the following legal grounds:
We do not sell your personal data to third parties. We do not use your content to train AI models.
We share data with trusted third-party providers only to the extent necessary to operate the Service:
All third-party providers are required to handle your data in accordance with applicable privacy laws.
We use essential cookies necessary for the Service to function (authentication, session management) and analytics cookies to understand how the Service is used. You can control cookie preferences through your browser settings. Disabling essential cookies may prevent you from using the Service.
We retain your personal data for as long as your account is active or as needed to provide the Service. After account deletion:
Depending on your location, you may have the following rights regarding your personal data:
To exercise any of these rights, contact us at bihun.r.u@gmail.com. We will respond within 30 days.
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These include encrypted connections (HTTPS), hashed passwords, and access controls. However, no method of transmission over the internet is 100% secure.
Your data may be processed outside Ukraine by our third-party providers (e.g., Vercel, Railway). Where such transfers occur, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.
The Service is not directed to children under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected data from a child, please contact us immediately.
We may update this Privacy Policy from time to time. We will notify you of material changes via email or a prominent notice on the platform. Continued use of the Service after the update constitutes acceptance of the revised Policy.
For privacy-related questions or to exercise your rights: